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The FDA has issued a White Paper demonstrating that quality management (QM) investments can yield financial and public health benefits when applied strategically. Even modest steps, such as strengthening quality culture, training, or supplier oversight, can enhance efficiency and reduce costs. However, the report cautions that excessive or misdirected spending may create complexity without proportional returns.
Since the mid-20th century, research has consistently shown that effective QM drives financial performance. In the pharmaceutical industry, advanced QM systems correlate with fewer product recalls, lower rejection rates, and greater operational stability.
The publication outlines four scenarios: minimal investment (high errors and losses), suboptimal investment (early gains through targeted actions), optimal investment (maximum efficiency through advanced methods like Lean Six Sigma or digital twins), and overinvestment (rising costs without added benefit).
Conclusion: Quality management pays off most when pursued strategically, incrementally, and continuously.
18-08-2025