Post Graduate/ Executive Diploma in Food and Beverage Services (PFBS/EFBS)

The Food and Beverage (F&B) Services Program covers essential, hands-on training in service techniques, menu planning, beverage management, and restaurant operations. It typically includes topics on food safety, cost control, guest service etiquette, and digital marketing, preparing students for roles in restaurants, hotels, and catering. This programme is designed to help Hospitality professionals equipped with technical, managerial, and leadership skills to manage complex facilities across sectors such as corporate offices, manufacturing units, hospitals, hotels, residential complexes, and public infrastructure.

Programme Structure

International Affiliation with

Module 1: Foundations of Service in Hospitality

• Principles and Philosophy of Hospitality Service
• Professional Ethics, Grooming and Service Etiette
• Communication Skills and Guest Interaction

Module 2: Overview of the Food & Beverage Industry

• Structure and Segments of the F&B Industry
• Emerging Trends and Innovations in Food Service
• Career Opportunities and Industry Challenges

Module 3: Introduction to Hotel, Restaurant and Food & Beverage Services

• Organizational Structure of the F&B Department
• Types of Food Service Establishments
• Coordination Between Kitchen and Service Operations

Module 4: Service Methods & Techniques

• Types of Service (American, French, Russian, Buffet, etc.)
• Table Setup, Mise-en-place and Mise-en-scène
• Order Taking, Service Sequence and Billing Procedures

Module 5: Menu Knowledge & Planning

• Types and Structure of Menus
• Principles of Menu Planning
• Menu Pricing and Cost Control

Module 6: Operational Roles & Structure

• Hierarchy and Duties of F&B Personnel
• Interdepartmental Coordination
• Workforce Scheduling and Supervision 

Module 7: Food Safety and Hygiene

• Personal Hygiene Standards
• Food Handling and Storage Practices
• HACCP Principles and Sanitation Protocols

Module 8: Customer Service Excellence

• Understanding Guest Expectations
• Complaint Handling and Service Recovery
• Building Guest Loyalty and Relationship Management

Module 9: Restaurant Equipment & Layout

• Types of Restaurant Equipment and Their Uses
• Kitchen and Dining Area Layout Planning
• Maintenance and Safety of Equipment 

Module 10: Guest Room Management

• Housekeeping Operations and Standards
• Room Service Coordination
• Guest Amenities and Quality Control 

Module 11: Classification of Hotels and Resorts

• Star Classification Systems
• Types of Hotels and Resort Categories
• Regulatory and Accreditation Standards 

Module 12: Hotel Event Planning

• Event Planning Process and Coordination
• Budgeting and Vendor Management
• Marketing and Promotion of Events 

Module 13: Event and Banquet Service

• Banquet Setup Styles and Arrangements
• Banquet Service Procedures
• Coordination Between Kitchen and Banquet Team 

Module 14: Service Management & Leadership

• Leadership Styles in Hospitality
• Team Management and Motivation
• Quality Control and Service Excellence Strategies

Module 15: Capstone Project

Eligibility

Graduates in any discipline are eligible for our Post Graduate Diploma, Executive Diploma and Professional Certification Programmes.

Programme Duration

The minimum duration to complete the PG diploma programme is 12 months and maximum is 24 months. The minimum duration to complete the executive diploma programme is 6 months and maximum is 12 months.

Programme Mode

Registrations are currently open for regular and Part-time (Online Live Classes) both modes.

Examination & Certification

All the participants are obliged to timely submit completed assessment assignments (during the programme, usually after every module) and appear for an online exam at the end of the programme. After successful completion, the participants will be awarded Post Graduate Diploma/Executive Diploma in Food and Beverage Services by Centre for Hospitality and Hotel Management (CHHM), IGMPI. For all the above-mentioned modules elaborate programme material, self-assessment assignments and project work details would be provided by the Institute from time to time. Details get updated on the webpage as well.

Discipline in Classes and Examination

Every student is required to observe a disciplined behaviour during her/his classes, assessments & examinations and to follow instructions from the Professors. Any act of indiscipline may result into discredit & it will be mentioned in her/his academic report.

Placement Assistance & Corporate Relations

The Institute provides dedicated placement assistance to participants enrolled in the Post Graduate Diploma/ Executive Diploma in Food and Beverage Services, offered under Centre for Hospitality and Hotel Management (CHHM), IGMPI. The programme is supported by a robust placement and corporate relations cell comprising senior Human Resources professionals, talent acquisition specialists, and industry advisors from the facility management, real estate, infrastructure, and services sectors.

The placement cell actively works to enhance the employability of participants by maintaining strong relationships with HR teams, operations heads, and recruiting managers across leading organizations. Support services include professional resume building, interview preparation, career counselling, and mock interview sessions tailored specifically to facility management roles.

In recent months, the Institute has witnessed growing participation from working professionals associated with leading organizations in facility management, infrastructure, real estate, healthcare, hospitality, IT parks, and industrial services. These include global and national organizations across hotel management, hospitality, and facility management sectors such as Star hotels and resorts (Taj, Marriott, Oberoi, etc.), Budget hotels and hostels, Cruise liners and international hospitality setups, Hospitals and healthcare facilities, and Corporate facilities and malls.

Food & Beverage companies

The Centre for Hospitality and Hotel Management (CHHM), IGMPI’s Post Graduate / Executive Diploma in Food and Beverage Services is designed to prepare skilled professionals for restaurant and hospitality operations. Graduates can pursue roles in hotels, restaurants, catering, and institutional food services, or start their own food and beverage ventures. The Institute’s strong industry connections enable participants to explore career opportunities across corporate offices, manufacturing facilities, hospitals, airports, educational institutions, residential townships, and commercial complexes, both in India and overseas.

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Apply Online

Last date for submitting completed Application Form: 10^th Mar 2026.

For further enquiries, call or write to us on:
18001031071 (Toll Free -9:00 am to 5:30 pm IST-except on Central Government holidays)/ info@igmpi.ac.in