Professional Certification in Restaurant Management (PCRM)

The Professional Certification in Restaurant Management is designed to provide specialized knowledge and practical skills required for efficient restaurant operations and food service management. The programme equips participants with competencies in restaurant planning, food production management, service excellence, hygiene and safety compliance, customer relationship management, and business profitability strategies.

Centre for Hospitality and Hotel Management (CHHM), IGMPI has developed this programme with a strong industry-oriented approach, integrating theoretical concepts with practical case studies and operational exposure. The programme prepares learners for managerial roles in restaurants, hospitality chains, catering services, and food service enterprises.

The programme focuses on building expertise in food service operations, restaurant administration, menu planning, service standards, regulatory compliance, and financial management to enhance customer satisfaction and business sustainability. 

Certified Study Resources

International Affiliation with

Module 1: Introduction to Restaurant and Food Service Industry

• Overview and Types of Restaurants and Food Service Establishments
• Evolution and Trends in Restaurant Industry
• Roles and Responsibilities of Restaurant Managers 

Module 2: Restaurant Planning

• Location Selection and Market Analysis
• Restaurant Design and Ambience Planning
• Kitchen Layout and Workflow Optimization

Module 3: Food Production and Kitchen Management

• Fundamentals of Food Production
• Standard Operating Procedures in Food Preparation
• Quality Control and Portion Standardization

Module 4: Menu Planning and Cost Control

• Principles of Menu Planning
• Nutritional Considerations in Menu Development
• Food Costing and Profit Margin Analysis

Module 5: Food and Beverage Service Management

• Service Styles and Techniques
• Beverage Service Management
• Banquet and Catering Operations
• Service Quality Assurance 

Module 6: Food Safety, Hygiene, and Regulatory Compliance

• Principles of Food Safety and Hygiene
• Hazard Analysis and Critical Control Point (HACCP)
• FSSAI Guidelines and Food Regulations
• Waste Management and Sustainability Practices 

Module 7: Customer Relationship and Service Excellence

• Customer Behaviour and Expectations
• Communication and Interpersonal Skills
• Complaint Handling and Conflict Resolution 

Module 8: Restaurant Marketing and Branding

• Marketing Concepts in Food Service Industry
• Branding and Positioning Strategies
• Digital Marketing and Social Media Promotions

Module 9: Financial and Business Management in Restaurants

• Budgeting and Financial Planning
• Revenue Management and Profit Optimization
• Payroll and Labour Cost Control 

Module 10: Human Resource Management in Restaurant Operations

• Recruitment and Staff Training
• Workforce Scheduling and Performance Evaluation
• Leadership and Team Management
• Workplace Ethics and Professional Conduct 

Module 11: Case study

Eligibility

Graduates in any discipline are eligible for our Post Graduate Diploma, Executive Diploma and Professional Certification Programmes.

Programme Duration

The minimum duration to complete the Professional Certification programme is 6 months and maximum is 12 months.

Programme Mode

Registration is currently open for Part-time (Online Live Classes) mode.

Programme Deliverables

A comprehensive study material for all the modules in hard copies ensuring the needs of the audience. The accompanying training material is appropriately aligned with the current Industry’s expectations.

• Interactive or online live sessions on all key areas of the programme giving all flexibility to the participants.
• Online Live Classes/Part-time for all the modules will be conducted on the weekends. Moreover, a doubt clearing session will also be scheduled before the examination.
• All the efforts are made by IGMPI faculty members to make the entire programme modules easily understandable.
• Assessment and evaluation for all the programme modules in order to enhance the levels of competencies and skills of the participants leading towards the objective of application in the job.
• At the end of each programme modules, the trainers shall obtain feedback from the participants using specially designed questionnaires.
• All learning and training delivery initiatives shall be conducted in English.

Assessment & Certification

All the participants are expected to appear for online assessment. After successfully qualifying the examination, the participants will be awarded Professional Certification in Restaurant Management by Centre for Hospitality and Hotel Management (CHHM), IGMPI. For all the above mentioned elaborate study resources, assessment test papers and case studies would be provided by the Institute from time to time. Details get updated on the website as well. The certification will be awarded after the required levels of knowledge, skills, professionalism and attitude are assessed through the IGMPI assessment process.

Discipline in Classes and Examination

Every student is required to observe a disciplined behaviour during her/his classes, assessments & examinations and to follow instructions from the Professors. Any act of indiscipline may result into discredit & it will be mentioned in her/his academic report.

Placement Assistance & Corporate Relations

The Institute has partnered with many organizations for providing placement assistance to its participants. The robust placement cell comprises senior level Human Resources professionals and Talent Acquisition experts which maintains close links with business and industry. We are engaged in promoting the employability of our participants by maintaining good rapport and relations with the HR cell and recruiting managers of leading hotel and hospitality companies across the globe. The efforts of our placement cell also include helping with professional resume writing, interview skills & conducting mock interviews etc.

In recent Months the Institute has witnessed more and more participation from professionals working Graduates of Hospitality & Hotel Administration can work in various roles such as front office executives, chefs, food & beverage supervisors, housekeeping executives, and sales managers in reputed hotel chains like Taj, Marriott, Hyatt, Hilton, ITC, Oberoi, and Radisson.

Future career prospects

The Professional Certificate in Restaurant Management offered by Centre for Hospitality and Hotel Management (CHHM), IGMPI prepares participants for a variety of industry roles. Graduates can work as restaurant managers, supervisors, floor managers, or operations executives in hotels, cafés, fine-dining restaurants, and food chains. The program also builds a strong foundation for entrepreneurship, enabling learners to start or manage their own restaurant, café, cloud kitchen, or food venture.

View Prospectus

Apply Online

Last date for submitting completed Application Form: 17^th Feb 2026.

For further enquiries, call or write to us on:
18001031071 (Toll Free -9:00 am to 5:30 pm IST-except on Central Government holidays)/ info@igmpi.ac.in