Post Graduate/Executive Diploma in Hospitality & Hotel Administration (PHHA/EHHA)

Hospitality & Hotel Administration is a professional course that prepares students for careers in hotels, resorts, restaurants, airlines, cruise lines, tourism, and event management. The course is important because it develops service skills, management abilities, and industry knowledge required in the fast-growing hospitality sector. 

This course helps students understand hotel operations such as front office, housekeeping, food and beverage service, and kitchen management. It also builds communication skills, leadership qualities, customer-handling abilities, and professional ethics. With globalization and tourism growth, trained hospitality professionals are in high demand worldwide, making this course highly career-oriented.

Programme Structure

International Affiliation with

 Module 1: Introduction to Hospitality Industry

• Overview of Hospitality & Tourism Industry
• Types of Hotels & Hospitality Segments
• Career Pathways & Global Opportunities
• Professional Ethics & Workplace Culture

Module 2: Kitchen Basics & Culinary Awareness

• Introduction to Professional Kitchens
• Kitchen Tools & Equipment
• Basic Culinary Terms
• Kitchen Safety & Hygiene
• Elementary Food Preparation

Module 3: Fundamentals of Food Service Operations

• Introduction to Restaurant Operations
• Types of Food Service Outlets
• Service Equipment Knowledge
• Basic Table Setup
• Service Staff Roles

Module 4: Hotel Front Desk Essentials

• Role of Front Office
• Guest Journey Basics
• Reservation Handling
• Check-in & Check-out Fundamentals
• Telephone Etiquette

Module 5: Housekeeping & Accommodation Basics

• Role of Housekeeping
• Room Types & Layout
• Cleaning Methods
• Bed Making Techniques
• Hygiene Standards

Module 6 Hospitality Communication Skills

• Verbal & Non-Verbal Communication
• Guest Interaction Language
• Telephone & Email Etiquette
• Grooming & Professional Appearance
• Complaint Handling Basics

Module 7: Culinary Operations & Cooking Techniques

• Knife Skills
• Cooking Methods
• Stocks, Sauces & Soups
• Breakfast & Basic Indian Cuisine
• Food Presentation Basics

Module 8: Restaurant Service Techniques

• Styles of Food Service
• Menu Knowledge
• Order Taking & Billing Process
• Guest Service Psychology
• Service Quality Standards

Module 9: Front Office Systems & Guest Relations

• Reservation Systems Overview
• PMS Introduction
• Guest Records & Coordination
• Handling VIPs & Special Requests
• Front Office Safety

Module 10: Housekeeping Operations & Control

• Laundry & Linen Management
• Inventory Control
• Housekeeping Coordination
• Room Inspection
• Quality Control 

Module 11: Nutrition & Food Safety Awareness

• Basics of Nutrition
• Balanced Diet Concepts
• Special Diets (Therapeutic , Vegan, Jain)
• Food Allergens
• Food Safety Standards

Module 12 : Workplace Safety & Hygiene Management

• Personal & Workplace Safety
• Fire Safety Basics
• First Aid Awareness
• Hygiene & Sanitation
• Emergency Handling Procedures

Module 13: Global & Regional Culinary Exposure

• Indian Regional Cuisine Overview
• International Cuisine Concepts
• Meat, Poultry & Seafood Knowledge
• Bakery & Confectionery Basics
• Menu Planning

Module 14: Beverage Management & Bar Skills

• Beverage Industry Overview
• Non-Alcoholic Beverages
• Alcoholic Beverage Knowledge
• Wine Basics
• Cocktails & Mocktails

Module 15: Digital Front Office & Revenue Concepts

• Digital PMS Systems
• Online Booking Platforms
• Revenue & Yield Management Basics
• Guest Data Management
• Cyber Safety in Hospitality

Module 16: Hospitality Marketing & Business Operations

• Hospitality Marketing Basics
• Online Sales Channels
• Cost Control Fundamentals
• HR Basics in Hospitality
• Legal & Ethical Practices

Module 17: Sustainable Hospitality & Green Practices

• Sustainable Hotel Operations
• Waste Management
• Energy & Water Conservation
• Eco-Friendly Housekeeping
• Corporate Social Responsibility

Module 18: Industry Project

Module 19: Capstone Project

Eligibility

Graduates in any discipline are eligible for our Post Graduate Diploma, Executive Diploma and Professional Certification Programmes.

Programme Duration

The minimum duration to complete the PG diploma programme is 12 months and maximum is 24 months. The minimum duration to complete the executive diploma programme is 6 months and maximum is 12 months.

Programme Mode

Registrations are currently open for regular and Part-time (Online Live Classes) both modes.

Programme Deliverables

A comprehensive study material for all the modules in hard copies ensuring the needs of the audience. The accompanying training material is appropriately aligned with the current Industry’s expectations.

• Assignments for all the programme modules for continuous evaluation and guidance.
• Interactive or online live sessions on all key areas of the programme giving all flexibility to the participants.
• Online Live Classes/Part-time for all the modules will be conducted on the weekends. Moreover, a doubt clearing session will also be scheduled before the examination.
• All the efforts are made by IGMPI faculty members to make the entire programme modules easily understandable.
• Assessment and evaluation for all the programme modules in order to enhance the levels of competencies and skills of the participants leading towards the objective of application in the job.
• At the end of each programme modules, the trainers shall obtain feedback from the participants using specially designed questionnaires.
• All learning and training delivery initiatives shall be conducted in English.

Examination & Certification

All the participants are obliged to timely submit completed assessment assignments (during the programmes, usually after every module) and appear for an online exam at the end of the programmes. After successful completion, the participants will be awarded Post Graduate Diploma/Executive Diploma in Hospitality & Hotel Administration by Centre for Hospitality and Hotel Management (CHHM), IGMPI. For all the above mentioned modules elaborate programme material, self-assessment assignments and project work details would be provided by the Institute from time to time. Details get updated on the webpage as well.

Discipline in Classes and Examination

Every student is required to observe a disciplined behaviour during her/his classes, assessments & examinations and to follow instructions from the Professors. Any act of indiscipline may result into discredit & it will be mentioned in her/his academic report.

Placement Assistance & Corporate Relations

The Institute has partnered with many organizations for providing with placement assistance to in its participants. The robust placement cell comprises of senior level Human Resources professionals and Talent Acquisition experts which maintains close links with business and industry. We are engaged in promoting the employability of our participants by maintaining good rapport and relation with HR cell and recruiting managers of leading Food and Agriculture companies across the globe.The efforts of our placement cell also include helping with professional resume writing, interview skills & conducting mock interviews etc.

In recent Months the Institute has witnessed more and more participation from professionals working Graduates of Hospitality & Hotel Administration can work in various roles such as front office executives, chefs, food & beverage supervisors, housekeeping executives, and sales managers in reputed hotel chains like Taj, Marriott, Hyatt, Hilton, ITC, Oberoi, and Radisson.

Future career prospects

Centre for Hospitality and Hotel Management (CHHM), IGMPI's online programme is a professional programme targeted to cater the health industry needs trained health professionals. The information, guidance, practical training and off programme completion certificate will provide the participant with not one but many opportunities in the industry. This would come true in the form of job roles and career opportunities in airlines, cruise lines, travel companies, event management firms, restaurants, resorts, and hospitality start-ups both in India.

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Programme Fee Details

Last date for submitting completed Application Form: 17^th Feb 2026.

For further enquiries, call or write to us on:
18001031071 (Toll Free -9:00 am to 5:30 pm IST-except on Central Government holidays)/ info@igmpi.ac.in