Post Graduate Diploma/ Executive Diploma in Travel and Tourism Consultant (PTTC/ETTC)

The Programme in Travel and Tourism Consultancy envisages the overall professional aspects of the travel and tourism industry. It equips participants with essential knowledge and skills to function as specialized travel consultants capable of independently handling travel planning, customer advisory, and operational responsibilities with an international perspective.

The programme is designed for freshers and professionals who wish to pursue Travel and Tourism Consultancy as a career choice and aims to prepare them for industry-relevant roles across travel agencies, tour operators, airlines, and online travel platforms. 

Programme Structure

International Affiliation with

Module 1: The World of Travel and Tourism

• Evolution, History and Components of the Travel & Tourism Industry
• Types of Tourism (Leisure, Business, Medical, Sustainable, etc.)
• Economic, Social and Cultural Impacts of Tourism

Module 2: Global Destinations and Destination Knowledge

• Geographic Regions and Major Tourist Destinations
• Climate, Culture and Travel Seasons
• Destination Infrastructure and Accessibility

Module 3: International Tourist Destinations and Travel Circuits

• Popular International Travel Circuits and Itineraries
• Cultural Heritage Sites and Natural Attractions
• Visa Regulations and International Travel Documentation

Module 4: Visitor Attractions and Experience Design

• Types of Visitor Attractions (Natural, Cultural, Man-made)
• Designing Memorable Tourist Experiences
• Interpretation, Storytelling and Visitor Engagement

Module 5: Managing Accommodation Services

• Types of Accommodation Establishments
• Front Office and Housekeeping Operations
• Quality Standards and Guest Satisfaction 

Module 6: The Airport Experience and Air Travel Operations

• Airport Structure and Passenger Flow Management
• Airline Operations and Ticketing Systems
• Security Procedures and Baggage Handling 

Module 7: Managing the Customer Experience in Travel and Tourism

• Customer Expectations and Service Quality
• Complaint Handling and Service Recovery Strategies
• Building Customer Loyalty and Brand Reputation

Module 8: Travel and Tourism Enterprises

• Types of Travel Businesses (Tour Operators, Agencies, dmcs)
• Organizational Structure and Management Functions
• Entrepreneurship Opportunities in Tourism 

Module 9: Principles of Marketing in Travel and Tourism

• Marketing Mix in Tourism Services
• Digital Marketing and Social Media Promotion
• Branding and Destination Positioning 

Module 10: Researching Current Travel Trends and Key Issues

• Emerging Travel Trends and Consumer Behaviour
• Impact of Technology on Tourism
• Sustainable Tourism and Environmental Concerns 

Module 11: Travel Risk, Safety and Ethical Practices

• Travel Insurance and Risk Management
• Health, Safety and Crisis Management
• Ethical Tourism and Responsible Travel Practices 

Module 12: Working Overseas: Professional and Cultural Readiness

• Cross-Cultural Communication Skills
• Workplace Ethics and Professional Conduct
• Legal Requirements and Work Permits 

Module 13: Work Experience, Recruitment and Selection

• Preparing Professional cvs and Interview Skills
• Recruitment Processes in Travel & Tourism Sector
• Internship, Industrial Training and Career Planning

Module 14: Capstone Project

Eligibility

Graduates in any discipline are eligible for our Post Graduate Diploma, Executive Diploma and Professional Certification Programmes.

Programme Duration

The minimum duration to complete the PG diploma programme is 12 months and maximum is 24 months. The minimum duration to complete the executive diploma programme is 6 months and maximum is 12 months.

Programme Mode

Registrations are currently open for regular and Part-time (Online Live Classes) both modes.

Examination and Certification

All the participants are obliged to timely submit completed assessment assignments (during the programme, usually after every module) and appear for an online exam at the end of the programme. After successful completion, the participants will be awarded Post Graduate Diploma/Executive Diploma in Travel and Tourism Consultant by Centre for Hospitality and Hotel Management (CHHM), IGMPI. For all the above mentioned modules elaborate programme material, self-assessment assignments and project work details would be provided by the Institute from time to time. Details get updated on the webpage as well.

Discipline in Classes and Examination

Every student is required to observe a disciplined behaviour during her/his classes, assessments & examinations and to follow instructions from the Professors. Any act of indiscipline may result into discredit & it will be mentioned in her/his academic report.

Placement Assistance and Corporate Relations

The Institute has partnered with many organizations for providing placement assistance to its participants. The robust placement cell comprises of senior level Human Resources professionals and Talent Acquisition experts which maintains close links with business and industry. We are engaged in promoting the employability of our participants by maintaining good rapport and relation with HR cell and recruiting managers of leading Travel and Toursim companies across the globe. The efforts of our placement cell also include helping with professional resume writing, interview skills & conducting mock interviews etc.

Future Career Prospects

The Travel and Tourism Consultancy programme is a professional programme targeted to cater to the travel and tourism industry’s need for trained and skilled travel consultants. The knowledge, guidance, practical exposure, and programme completion certificate will provide the participant with not one but many opportunities in the industry. This may be realized in the form of job roles and positions such as Travel Consultants, Tour Operations Executives, Corporate Travel Executives, Airline Sales or Ground Operations Staff, Destination Management Executives, Customer Relationship Executives, Travel Sales and Marketing Professionals, and Independent Travel Consultants, among others.

View Prospectus

Apply Online

Last date for submitting completed Application Form: 10^th Mar 2026.

For further enquiries, call or write to us on:
18001031071 (Toll Free -9:00 am to 5:30 pm IST-except on Central Government holidays)/ info@igmpi.ac.in