Professional Certification in Laundry Supervisor (PCLS)

The Certificate in Laundry Services and Management course is ideal for individuals seeking a career in the laundry industry or those looking to improve their operational and managerial skills in the field. The course offers both theoretical knowledge and practical skills to run efficient, hygienic, and customer-focused laundry services.

The programme focuses on developing competencies in customer service, administrative duties, safety compliance, and effective communication. The curriculum also emphasizes the importance of maintaining organizational confidentiality, respecting guest privacy, and following health, hygiene, and safety practices.

Programme Structure

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Module 1: Introduction to Laundry Services

• History and evolution of laundry services,
• Importance of laundry in hospitality and healthcare,
• Types of laundry services: commercial, industrial, and domestic

Module 2: Fabric Types and Handling Techniques

• Natural and synthetic fibers
• Identification of different fabrics
• Fabric care and maintenance

Module 3: Washing and Cleaning Processes

• Wet cleaning vs. Dry cleaning
• Laundry detergents and their chemical composition
• Water temperature and its impact on fabric
• Pre-wash and post-wash procedure

Module 4: Dry Cleaning and Stain Removal

• Principles of dry cleaning
• Solvents and chemicals used in dry cleaning
• Spot cleaning techniques

Module 5:Ironing, Pressing, and Finishing

• Types of ironing equipment
• Pressing and steaming methods
• Time management in ironing and finishing

Module 6: Laundry Equipment and Maintenance

• Types of washing machines and their functions
• Energy-efficient laundry machines
• Safety measures in laundry operations

Module 7: Hygiene, sanitization, and safety standards

• Personal Hygiene and Grooming Standards for Laundry Staff
• Laundry Area Sanitization and Infection Control Practices
• Chemical Safety and Detergent Handling Protocols 

Module 8: Inventory and customer order management

• Inventory Control of Linen, Garments, and Laundry Supplies
• Workflow Planning and Order Scheduling
• Monitoring Order Progress and Quality Checkpoints

Module 9: Staff training and scheduling

• Skill-Based Training and Competency Development
• Shift Planning, Duty Rosters, and Workforce Allocation
• Compliance Training, Safety Drills, and Continuous Learning 

Module 10: Business management basics for service industry

• Understanding Service Industry Operations and Customer Expectations
• Basic Cost Control and Budget Awareness in Laundry Operations
• Pricing, Billing, and Revenue Tracking Basics

Eligibility

Graduates in any discipline are eligible for our Post Graduate Diploma, Executive Diploma and Professional Certification Programmes.

Programme Duration

The minimum duration to complete the Professional Certification programme is 6 months and maximum is 12 months.

Programme Mode

Registration is currently open for Part-time (Online Live Classes) mode.

Programme Deliverables

The accompanying training is appropriately aligned with the current Industry’s expectations.

• Interactive or online live sessions on all key areas of the programme giving all flexibility to the participants.
• All the efforts are made by IGMPI faculty members to make the entire programme modules easily understandable.
• Assessment and evaluation for all the programme modules in order to enhance the levels of competencies and skills of the participants leading towards the objective of application in the job.
• At the end of each programme modules, the trainers shall obtain feedback from the participants using specially designed questionnaires.
• All learning and training delivery initiatives shall be conducted in English.

Assessment & Certification

Online assessment will be conducted at the end of the programme and after successful completion; the participants will be awarded Professional Certification in Laundry Supervisor by Centre for Hospitality and Hotel Management (CHHM), IGMPI.

Discipline in Classes and Examination

Every student is required to observe a disciplined behaviour during her/his classes, assessments & examinations and to follow instructions from the Professors. Any act of indiscipline may result into discredit & it will be mentioned in her/his academic report.

Placement Assistance & Corporate Relations

The Institute has partnered with many organizations for providing with placement assistance to in its participants. The robust placement cell comprises of senior level Human Resources professionals and Talent Acquisition experts which maintains close links with business and industry. We are engaged in promoting the employability of our participants by maintaining good rapport and relation with HR cell and recruiting managers of leading companies across the globe. The efforts of our placement cell also include helping with professional resume writing, interview skills & conducting mock interviews etc.

Future Career Prospects

The Professional Certification in Laundry Supervisor opens up numerous career opportunities in the rapidly growing hospitality sector. Certified professionals can pursue diverse roles in Laundry Operations Manager, Facility or Housekeeping Manager (Hospitality, Healthcare), Quality Assurance and Compliance Officer, Commercial Laundry Unit Manager, Entrepreneur, Textile Care and Fabric Maintenance Specialist, Training Instructor or Skill Development Facilitator and Operations Coordinator in Service Industry.

View Prospectus

Apply Online

Last date for submitting completed Application Form: 17^th Feb 2026.

For further enquiries, call or write to us on:
18001031071 (Toll Free -9:00 am to 5:30 pm IST-except on Central Government holidays)/ info@igmpi.ac.in