Communication with Client – Certification Decision

IF_74
Version No.: 2.0
Issue Date: 15.12.2025
Revision Date: 30.06.2026

1. Certification Decision Notification Letter

Date: __________

To Organization Name: _________________________ Address: __________________________________

Subject: Decision on Food Safety Management System Certification

Dear Sir/Madam,

This letter is to inform you that the certification body has completed the technical review and certification decision process for the audit conducted at your organization.

Based on the audit findings and review of submitted corrective actions, the decision regarding your Food Safety Management System (FSMS) certification under ISO 22000:2018 is as follows:

Certification Decision

Decision Outcome

☐ Certification Granted ☐ Certification Maintained ☐ Certification Suspended ☐ Certification Withdrawn ☐ Certification Denied

Additional Information

If certification is granted or maintained, a certificate of conformity will be issued and surveillance audits will be conducted according to the certification cycle.

Right to Appeal

If your organization disagrees with the certification decision, you have the right to submit an appeal or complaint in accordance with the certification body’s Appeals and Complaints Procedure.

For any clarification, please contact the certification office.

Authorized Signatory Name: __________________ Designation: __________________ Certification Body: __________________ Signature:

__________________

2. Certification Decision Communication Record

Document Title: Certification Decision Communication Log

3. Client Acknowledgement Record

4. Client Correspondence Log

5. Follow-up Communication Record