Complaint / Appeal Submission Form

IF_31(B)
Version No.: 2.0
Issue Date: 15.12.2025
Revision Date: 30.06.2026

Purpose: To capture the necessary details from the submitter to initiate the process. This should be publicly available (or available on request).

CONFIDENTIAL

• Name: _______________________________________________________
• Organization: _________________________________________________
• Role/Title: ___________________________________________________
• Email: ___________________________ Phone: ____________________

• Complaint (Dissatisfaction with the CAB's service, auditor, or policy)

______________________________________________________________________________

______________________________________________________________________________

• Appeal (Request to reconsider a specific certification decision, e.g., suspension, non-conformity finding)

_______________________________________________________________________________

_______________________________________________________________________________

2. Please describe the grounds for the complaint or appeal in detail. Attach extra pages if necessary.

• Name of CAB Auditor/Person involved (if applicable): ________________________
• Date of Incident/Audit: _____________________________________________________
• Certificate Number (if applicable): _________________________________________

                  . E. supporting Evidence List any documents, emails, or records attached to support your claim.

1. I declare that the information provided is true and accurate to the best of my knowledge.

• Signature: __________________________ Date: _________________