Digital Health Investments Grow, but ROI Remains Unclear for Healthcare Leaders

A new survey by Sage Growth Partners reveals that while healthcare executives view digital health and virtual care as vital for improving patient experience, many still struggle to see clear financial returns. Fewer than 30% of leaders reported significant ROI from virtual care offerings, including telehealth and remote patient monitoring.

Nearly 60% of health systems now offer virtual primary care and remote monitoring, and half provide tele-stroke services. Yet, only 10% saw notable ROI from virtual primary care, while virtual triage delivered the strongest returns—over 50% of adopters reported significant gains.

Improving patient experience has become the top strategic priority for nearly half of respondents, up from 14% in 2020. Despite optimism about digital health’s impact on engagement and self-management, executives cite reimbursement uncertainty and aging technology as major hurdles, with 22% planning platform upgrades within three years.

03-11-2025