23andMe Faces Data Deletion Surge Amid Bankruptcy Filing

23andMe struggled with a surge in users racing to delete their data after the company filed for Chapter 11 bankruptcy protection. The genetic testing firm resolved initial IT issues but customers continue to report difficulties.

The bankruptcy filing raises concerns that millions of users’ genetic data could be sold in a May 14 auction. Multiple state Attorneys General have advised customers to purge their information.

Customer Actions & Privacy Concerns

• Users can delete their accounts and DNA samples
• Opted-in research participants will no longer be included in future studies
• 23andMe's privacy policy states personal data may be transferred in a sale

While 23andMe claims legal protections remain, uncertainty looms over how customer data will be handled under new ownership.

31-03-2025

• Pharma GMP
• Food GMP
• Clinical Research
• Medical Device
• Environmental Health and Safety
• Healthcare
• Nutrition